Privacy Policy
Thank you for using Order KSA.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
By using our website, you automatically agree to the Terms & Conditions
and Privacy Policy described below.
1. Information We Collect How We Use It
We collect your personal information only when necessary or directly related to your transactions with us.
This may include (but is not limited to):
- Full name, gender, and date of birth.
- Email address, billing address, and shipping address (if different).
- Phone number, mobile number, and payment details
(Mada, Visa, MasterCard, Apple Pay, Google Pay, Tabby, Tamara).
We use this information to:
- Process and fulfill your orders and payments.
- Arrange delivery and send invoices or order confirmations.
- Improve your shopping experience and enhance our website and services.
- Communicate with you about your orders, promotions, or updates (with your consent).
We will retain your information only as long as required by law or for the purposes for which it was collected.
2. Data Privacy
Your privacy is extremely important to us.
We will not sell, trade, or share your personal information with third parties except in the following cases:
- To fulfill your order (e.g., shipping companies or payment gateways).
- To comply with legal obligations in the Kingdom of Saudi Arabia.
- To prevent fraud or protect our legal rights.
We may share anonymous statistical data
(non-personal information) to analyze and improve site performance.
3. Communication and Marketing
We may contact you with updates about our products, promotions, or services if you have agreed to receive them.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
Customer Support Email:
📧
customerservice@orderksa.com
4. Cookies
Our website uses cookies to enhance your browsing experience and enable essential features such as the shopping cart.
If cookies are disabled, you may not be able to place an order or use certain site features.
You can manage cookie preferences in your browser settings at any time.
5. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or misuse.
However, you are responsible for keeping your login details confidential and not sharing them with any unauthorized parties.
6. Third-Party Links
Our website may contain links to third-party websites.
Please note that we are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies before providing any personal information.
7. Policy Updates
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page.
Your continued use of the website after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us at:
📧 customerservice@orderksa.com